Kyoto Japanese Restaurant - 5690 Northwest Highway, Crystal Lake

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Reviews about Kyoto Japanese Restaurant

• Brittany Billa
  ★ ★ ☆ ☆ ☆
  Food was ok, but definitely not worth the $30 a plate. Scallops were cut paper thin and so greasy that they were mush. My father ordered the steak and requested no mushrooms, but they brought it out with mushrooms so he sent it back. The meal came back out in about 45 seconds with 85% of the mushrooms picked out of it. I was appalled at so low a quality of service that the steak could not be cooked again correctly. He complained to the manager who finally offered to have it recooked correctly (after my husband and I were already done eating), but the manager would not remove it from the bill, even though my father ended up not having anything else cooked and left the mushroom steak uneaten. Drinks were consistently empty with no refills. Sushi was delicious. Sadly, we won’t be back. Too expensive to receive such poor service

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